Our Proven Model of Performance
Best-In-Class Data
Find affected vehicles and their owners.
Integrated Technology
Deploying solutions for dealer and consumer interfaces.
Targeted Communications
Compelling vehicle owners to pull into the Service Drive.
What We Do
Recall Masters, the #1 provider of comprehensive recall solutions, helps dealerships build a Recall Department, spawning unique benefits only possible through proactive recall management, including:
- Acquire First Time Customers
- Increase Customer Pay Revenue
- Increase New Vehicle Sales
- Win Back Inactive Customers
- Enhance Overall Service Retention
- Save CSI & Preserve Brand Integrity
Who We Are
We are a team that is fusing our unique automotive, data, software and direct marketing expertise to create the industry’s most comprehensive recall knowledge base and make it available through a myriad of digital SaaS, direct mail and telephony-based channels to benefit everyone in the automotive community.
Only Recall Masters can immediately deliver additional revenue and vehicle sales that come from identifying and scheduling recall repairs. All calls funnel into our centralized call center where we’ll book appointments directly into the dealership’s scheduling platform, and the dealership only pays for the calls we pick up.
What We Offer
Recall Monitoring
We identify open recalls on new and pre-owned vehicles of any make.
Call Center Services
Our skilled and knowledgeable agents will serve as your “virtual recall department” call center with dealer-branded greetings.
Ongoing Retention
Win back lost customers, retain active customers and conquest new customers in a dealer’s PMA.
R+ Campaign
With R+, we will unleash a customized gift card campaign for a dealership’s Service, Sales and/or Parts Departments.
We are a team that is fusing our unique automotive, data, software and direct marketing expertise to create the industry’s most comprehensive recall knowledge base and make it available through a myriad of digital SaaS, direct mail and telephony-based channels to benefit everyone in the automotive community.
- Online Recall Department with Lead Capture
- Recall Communications & Ongoing Retention
- Inventory Monitoring
- R+ Customized Gift Card Campaigns
- CallCapture Call Support
- Recall Department Call Center Services
- MarketSMART Reports
MarketSMART Reports
Thousands of vehicles of your brand are sitting on off-brand lots, waiting to be sold to unsuspecting consumers. Recall Masters will provide your dealerships with a simple report that will identify any vehicle with an open recall for sale (of the makes they service) within 25 miles.
50+
Data Sources
46
Automakers
12,000+
Unique Recalls
78+M
Vehicles
Testimonials
Read through our many testimonials from delaerships who have benefited from using Recall Masters.
Barry Fleischman
Service Manager, BMW of Bloomfield“"We are thrilled with how successful Recall Masters has been at scheduling service appointments with BMW owners who have open recall campaigns on their vehicles."”
Rick Stubblebine
Service Manager, Piazza Hyundai of Pottstown“"Over 40% of our recall traffic came from lost and prospect customers that we would have never seen without the Recall Masters Program."”
Kurt S. Sauer
Service Director, Scott Mazda Volvo“"Since converting to Recall Masters, we saw a significant increase in 'non-discounted' traffic within less than 2 months."”
Mike Both
Service Manager, Nissan of Turnersville“"We're amazed at the results and can't imagine having the kind of success we've had without a partner like Recall Masters."”
Ryan Sokoloff
Service Director, Susquehanna CDJR“"We're selling more parts and securing more repair business. We found a need to hire another mobile tech to handle the added business."”
Mike Schwaner
Fixed Operations Director, Supreme Automotive Group“"The best part is that we're not having to allocate any new staff to the effort - Recall Masters takes care of it all."”
Get Your Counts
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